Fulfillment and Shipping Policy
Last Updated: December 2021
LUMINOUS YOU, LLC FULFILLMENT AND SHIPPING POLICY
We care deeply for our clients and want to provide everyone with exceptional service. To help with that we have a fulfillment and shipping policy as follows:
All products and services available on the website must be picked up at our St. Paul, MN location. Currently, we do not offer shipping of our medical grade items.
Many of our products sold in our practice are considered “prescription” products. This usually refers to the fact that such products cannot be purchased over the counter at retail stores or even at pharmacies. Some products are actual medications such as Latisse and Tretinion (generic Retin-A). It is against the law to take a prescription medication return. Due to this, returns are not accepted under any circumstance. This includes allergic reaction, irritation, or any other reason. Therefore it is imperative that you understand this policy and are aware of this at the time of purchase.
Thank you for choosing Luminous You!